Terms
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Terms of Service
Last Updated: October 7, 2025
1. Acceptance of Terms
By accessing and using Poisar ("the Platform"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Platform.
These Terms of Service constitute a legally binding agreement between you and Poisar ("Company," "we," "us," or "our") governing your access to and use of our cryptocurrency trading platform, including any services, features, content, and applications offered by Poisar.
2. Eligibility
To use the Platform, you must:
- Be at least 18 years of age or the age of legal majority in your jurisdiction
- Have the legal capacity to enter into a binding agreement
- Not be prohibited by law from accessing or using cryptocurrency trading services
- Comply with all applicable local, state, national, and international laws and regulations
- Not be located in a jurisdiction where cryptocurrency trading is prohibited
3. Account Registration and Security
3.1 Account Creation
To access certain features of the Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
3.2 Account Security
You are responsible for maintaining the confidentiality of your password and account. You agree not to:
- Share your account credentials with any third party
- Use another user's account without permission
- Create multiple accounts for fraudulent purposes
- Use automated systems or bots without express permission
4. Platform Services
4.1 Trading Services
Poisar provides a platform for trading Solana-based NFTs and tokens. Our services include:
- Access to multiple marketplace integrations (28+ marketplaces)
- Real-time market data and analytics
- Automated trading strategies and bots
- Portfolio management tools
- Transaction history and reporting
4.2 Service Availability
We strive to maintain 99.95% uptime but do not guarantee uninterrupted access. The Platform may be unavailable due to:
- Scheduled maintenance
- Emergency security updates
- Technical difficulties
- Force majeure events
5. Fees and Payments
5.1 Subscription Fees
Access to the Platform requires a paid subscription. Current pricing:
- Starter Plan: $29/month
- Professional Plan: $99/month
- Enterprise Plan: Custom pricing
- Free Trial: 14 days, no credit card required
5.2 Payment Terms
By subscribing, you agree to:
- Pay all fees associated with your subscription
- Provide valid payment information
- Authorize automatic recurring charges (unless you cancel)
- Pay all applicable taxes
5.3 Trading Fees
In addition to subscription fees, standard blockchain transaction fees (gas fees) apply to all trades. These fees are paid directly to the blockchain network and are not retained by Poisar.
5.4 Refund Policy
Subscription fees are non-refundable except as required by law. You may cancel your subscription at any time, and you will continue to have access until the end of your current billing period.
6. Trading and Financial Risks
6.1 Risk Acknowledgment
IMPORTANT: Cryptocurrency and NFT trading involves substantial risk of loss. You acknowledge that:
- Cryptocurrency markets are highly volatile and unpredictable
- You may lose some or all of your invested capital
- Past performance does not guarantee future results
- No trading strategy can guarantee profits or prevent losses
- You are solely responsible for all trading decisions
6.2 No Financial Advice
Poisar is a technology platform and does not provide investment, financial, legal, or tax advice. Any information provided on the Platform is for informational purposes only and should not be construed as professional advice. You should consult with qualified professionals before making investment decisions.
6.3 Automated Trading
If you use automated trading strategies or bots:
- You are responsible for configuring and monitoring your strategies
- We do not guarantee the performance of any automated strategy
- You accept full responsibility for all trades executed by automated systems
- You should regularly review and adjust your strategies as market conditions change
7. User Conduct and Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Engage in market manipulation or fraudulent trading
- Use the Platform for money laundering or terrorist financing
- Attempt to gain unauthorized access to the Platform or other users' accounts
- Interfere with or disrupt the Platform's operation
- Use the Platform to transmit viruses, malware, or harmful code
- Scrape, crawl, or harvest data from the Platform without permission
- Reverse engineer, decompile, or disassemble any aspect of the Platform
- Create fake accounts or impersonate others
- Engage in wash trading or other manipulative practices